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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

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Technote published that details the issues with Android 4.2 upgrade with Traveler and fix information

We have documented in this technote the issues we discovered with the latest version of Android and multiple releases of Traveler. The Technote also contains information on the fixes that are available and where you can get them ..
The link to the technote is http://www-01.ibm.com/support/docview.wss?uid=swg21619878

I'm also going to copy the information in this response
Problem

Note the following issues described below are related to running IBM Lotus Notes Traveler on Android 4.2.x devices. This list is subject to change as additional information becomes available and as OS updates are released.

Resolving the problem

Issue #1 - Traveler data removed from the device, receive message of  "As a result of an update to Lotus Traveler, your local data has been removed and will be replaced during the next sync.",and prompted for password.

    • Solution: This issue applies to Lotus Notes Traveler 8.5.3.x (not 8.5.3 UP1), and has been addressed via APAR L072768. To resolve the issue, open a service request with IBM Support and request the fix for APAR L072768.
    • Issue #2 - When a user attempts to compose a new e-mail, the 'Send' and 'Save' buttons are greyed out.
    • Solution: This issue only applies to tablets running Android 4.2.x, and only to Notes Traveler 8.5.3 UP1 (not 8.5.3.x), and has been addressed via APAR L072813. To resolve the issue, open a service request with IBM Support and request the fix for APAR L072813. As a temporary work around, rotating the tablet will enable the 'Send' and 'Save' buttons.
    • Issue #3 - When a user attempts to 'reply', or 'reply all', to a new e-mail, the 'Send' and 'Save' buttons are greyed out.
    • Solution: This issue only applies to tablets running Android 4.2.x, and only to Notes Traveler 8.5.3 UP1 (not 8.5.3.x), and has been addressed via APAR LO72924. To resolve the issue, open a service request with IBM Support and request the fix for APAR LO72924. As a temporary work around, rotating the tablet, or making a change to the 'To' field, will enable the 'Send' and 'Save' buttons.

Feedback response number EOTT92SJK3 created by ~Sven Deslusterakoi on 12/08/2012
Android 4.2 and Lotus Traveler 8.5.... (~Zach Opnutexgo... 23.Nov.12)
. . Different Problem (~Justin Brekrol... 23.Nov.12)
. . . . Same Problem, Send Greyed Out (~Evelyn Elfreeb... 6.Dec.12)
. . . . . . Re: Same Problem, Send Greyed Out (~Richard Zekath... 6.Dec.12)
. . Re: Android 4.2 and Lotus Traveler ... (~Chris Lopjipyt... 25.Nov.12)
. . . . PMR? (~Zach Opnutexgo... 26.Nov.12)
. . . . . . Re: PMR? (~Chris Lopjipyt... 26.Nov.12)
. . . . Re:Android 8.5.3.100 version same P... (~Richard Zekath... 26.Nov.12)
. . . . simple test for Android engineers..... (~Sanjay Despone... 25.Nov.12)
. . When ActiveSync with Android (~James Umrether... 3.Dec.12)
. . Technote published that details the... (~Tony Mintoover... 8.Dec.12)
. . GSM Galaxy Nexus Update to 4.2 I su... (~Vanessa Brefoo... 23.Nov.12)
. . . . Same Issue on my Galaxy Nexus (~Vijay Nimkimar... 28.Nov.12)
. . . . . . Panasonic P51 Android 4.2 same prob... (~Tip Nonnumar 9.Jul.13)
. . seeing same issue (~Sanjay Despone... 23.Nov.12)
. . . . Same issue here with all 4.2 Androï... (~Tate Kilutherl... 26.Nov.12)
. . . . . . Re: Same issue here with all 4.2 An... (~Chris Lopjipyt... 26.Nov.12)
. . . . . . . . Android 8.5.3.100 version same Prob... (~Vanessa Brefoo... 26.Nov.12)
. . . . . . . . . . Same issue - PMR already raised (~Fritz Breniman... 27.Nov.12)
. . . . . . Fix received (~Tate Kilutherl... 28.Nov.12)
. . . . . . . . Fix available for Download ? (~Alexis Ellupul... 28.Nov.12)
. . . . . . . . . . RE: Fix available for Download ? (~Manny Ekrevero... 28.Nov.12)
. . . . . . . . . . PMR Nr Version 8.5.3.3 201211261417... (~Vanessa Brefoo... 28.Nov.12)
. . . . . . . . . . . . Download Link (~Vera Nonlukony... 28.Nov.12)
. . . . . . . . . . . . . . Re: Download Link (~Chris Lopjipyt... 29.Nov.12)
. . . . . . . . . . . . . . . . FeedBack (~Tate Kilutherl... 29.Nov.12)
. . . . . . . . . . . . . . . . . . 4.2.1? (~Zach Opnutexgo... 29.Nov.12)
. . . . . . . . . . . . . . . . . . . . 4.2.1 (~Tate Kilutherl... 29.Nov.12)
. . . . . . . . . . . . . . . . . . . . . . Is the Fix available for Download s... (~Vanessa Brefoo... 30.Nov.12)
. . . . . . . . Thanks for the fix! But can we have... (~Pippy Loptumip... 29.Nov.12)
. . . . . . . . . . RE: Thanks for the fix! But can we... (~Juan Loprevitc... 29.Nov.12)
. . . . . . . . . . . . Please PMR Nr (~Vanessa Brefoo... 4.Dec.12)
. . . . . . . . PMR number? (~James Umrether... 3.Dec.12)
. . . . . . . . . . PMR number (~Tate Kilutherl... 4.Dec.12)
. . . . . . . . . . . . Great (~Vanessa Brefoo... 4.Dec.12)
. . Battery (~Tate Kilutherl... 30.Nov.12)
. . Same Issue (~Naomi Umponebe... 30.Apr.13)
. . . . same issue (~Hank Zekkikony... 19.May.13)
. . How can i get the fix? (~Frank Nimresav... 23.Jun.13)
. . Android 4.3 and Lotus Traveler 8.5.... (~Bella Elnumane... 7.Feb.14)




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